How to Resonate with Your Prospective Customers?

"What are the ways you can make your prospecting less frustrating, by better understanding your prospective customers? What is the right way to reach out?"

From technology and operational strategy, to marketing, sales, and everything in between, Kirko has worn many hats.

Recruited by the founders of Boxpilot in 2001 to build contact center operations for the young company, Kirko’s education in mathematics provided a practical, data-driven foundation for growth and improvement.

In 2008, Kirko was promoted to President of Boxpilot and led the company through a major economic downturn, and sustained double-digit year-over-year growth.  In 2016, Kirko led a digital transformation project to make Boxpilot a fully remote-based organization. 

In 2018, Boxpilot was acquired by a US-based company. And, in 2020, in the heart of a global pandemic, Kirko was named Chief Revenue Officer and tasked with pivoting Boxpilot’s core offering from a commoditized outbound contact center, to something much more meaningful.

Today, in the midst of reimagining Boxpilot, Kirko is driving a vision of a sales and marketing future centered around customer experience, insight, timing and data–Holistic, full customer life-cycle, creative opportunity identification machine.

If you've missed the Summit, you have the opportunity to watch the video below.